If you are not satisfied with a product you have received in your order, please follow the steps below.
We accept returns for product(s) purchased on toysnmee.com and issue refunds within 30 days of receiving your returned product.
The refund will be issued to the card that was used to purchase the product(s).
Return request must be submitted within 30 days of the order shipping date to be eligible for a refund.
How to request a return:
1. Email info@toysnmee.net and include your Order Number with the name of the product(s) you wish to return. You can find your Order Number in your Order Confirmation email.2. Your return request will be processed by Toys N Mee Team who will provide further instructions, including how to ship the product(s) to Toys N Mee
You will be responsible for the shipping costs associated with sending your returned product(s) toToys N Mee unlessToys N Mee shipped you a product that was different from the product you ordered on Toys N Mee.
If your products was damaged in transit please email info@toysnmee.net within 48 hours with picture proof of the damaged item. Once approved a replacement will be sent.
Toys N Mee reserves the right to request the reasonable opportunity to inspect the product(s) in question once returned.